Our payment provider is OPAYO/Sagepay, which allows us to offer a 100% secure shopping experience to you as our customer. Our website is also secure to ensure your personal information is always protected!
We offer free UK Delivery on all orders via DPD’s trackable Express Delivery. Orders made within normal working hours are dispatched within 24 hours! We offer free international delivery for purchases over £150.
We operate a no-quibbles return policy for anyone who changes their mind about their purchase when it arrives. We refund the amount paid for an item for returns made within 3 months of receipt.
In order to offer guilt-free luxury to customers, we have made sure our brand and cashmere is sustainable throughout all processes. Our cashmere is sustainability accredited and made using ethical processes.
We’ve created a cashmere quality that is designed to last a lifetime with the right care. We’re so confident in this quality, that we offer a 365-day guarantee to our customers. You can return anything that does not meet your expectations within the first year of your order arriving.
To make your Loop Cashmere shopping experience as easy and convenient as possible, we accept a range of payment options for your purchase, including Mastercard, Visa, Maestro, PayPal and American Express.